oa Civil Engineering = Siviele Ingenieurswese - A systems approach to the effective delivery of infrastructure : infrastructure delivery

Volume 20, Issue 4
  • ISSN : 1021-2000



Skills and systems are required to efficiently and effectively deliver infrastructure. Systems are underpinned by:

  1. processes - a succession of logically related actions occurring or performed in a definite manner which culminate in the completion of a major deliverable or the attainment of a milestone
  2. procedures - the formal steps to be taken in the performance of a specific task, which may be evoked in the course of a process
  3. methods - a documented, systematically-ordered collection of rules or approaches.

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