oa Civil Engineering = Siviele Ingenieurswese - Tariffs and payment for services - The Durban story
How does a metropolitan council go about providing the gamut of users with appropriate levels of service? Durban Metro sets a good example. Securing payment for services, in particular water and sanitation services, is a matter that is accorded a high priority in the deliberations of water authority management in South Africa. If those who are not paying are allowed to continue to do so, then there is a very real risk that those who are paying will retaliate against what is perceived to be a discriminatory practice and will also withhold payment.
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