oa Communicare : Journal for Communication Sciences in Southern Africa - Gyselaaronderhandeling as oorreding
The use of negotiation in hostage situations is not a new concept. As a matter of fact, it has been used worldwide since the 1970's. However, the South African Police Service (SAPS) has been training its members in the use of hostage negotiations only since 1990. Seen in the light of greater community involvement by the SAPS it is expected that hostage negotiation as a nonviolent means of solving such situations will become more common as time goes by. In this article hostage negotiation is viewed as a form of persuasive communication.
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