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- Volume 30, Issue 2, 2011
Communicare : Journal for Communication Sciences in Southern Africa - Volume 30, Issue 2, 2011
Volumes & issues
Volume 30, Issue 2, 2011
Author Sonja VerweySource: Communicare : Journal for Communication Sciences in Southern Africa 30, pp II –III (2011)More Less
The time has come for some reflection on the status and position of independently published accredited scientific journals. I have come to this conclusion after recently attending an Academy of Science of South Africa Regional Workshop on Open Source Publishing. At this workshop, the great difficulties faced by editors of independent journal to sustain their journals within the current policy framework became clear. Around the same time, the SACOMM Publication Committee was in the process of formulating a draft statement for its members on what are deemed to be the perceived limitations of the SAPSE accreditation process (May, 2011).
Source: Communicare : Journal for Communication Sciences in Southern Africa 30, pp 1 –26 (2011)More Less
Contemporary debates in social disciplines are making increasing reference to theoretical concepts such as sociocybernetics and autopoiesis (Bailey, 1983, 1997, 2001; Bopry, 2007, Brier, 2005; Geyer, 1994, 1995, 2003; Glanville, 2004; Goldspink, 2001; Hernes & Bakken, 2003; Krippendorff, 1996; Letiche, 2007; Luhmann, 1996; Mingers, 2002b; Morgan, 1998; Scott, 1996, 2001b, 2003; Smith & Higgins, 2003; Umpleby, 2005; Van der Zouwen, 1997; Von Foerster, 2003; Von Glasersfeld, 1996). It becomes apparent from these debates that certain paradigm shifts are imminent not so much as a result of new knowledge, but rather as a result of new metaphors that present alternative perspectives for interdisciplinary corroboration.
Thus far, debates on revisiting cybernetic concepts have largely been conducted in other social sciences disciplines such as sociology, politics and semiology, this despite the challenges a cocreational perspective poses for communication in general and for organisational communication specifically. This paper aims to raise the debate amongst communication scholars, especially since communication scholars are conspicuously absent in the social-scientific debates within other disciplines, and we are in danger of failing to challenge our own intellectual assumptions. As such, this paper discusses and explores the appropriateness and applicability of cybernetics and autopoiesis as contemporary theoretical approaches to the study of organisations as communicatively enacted entities. It attempts to identify some of the intellectual challenges posed by extending the boundaries of our conversations beyond our recognised metaphors and concepts.
The purpose of this paper is to initiate dialogue among communication scholars that may resonate with the constructivist epistemology, and which constitutes both cybernetics and postmodernism. We argue that cybernetics in its entirety poses a challenge for the study of organisations from a communication perspective. We argue, as Geyer (1995) has done, that it may be an intellectually challenging exercise to reposition the current modern and postmodern organisational metaphors within a single new emerging metaphor: the schismatic metaphor.
Author R. BarkerSource: Communicare : Journal for Communication Sciences in Southern Africa 30, pp 27 –50 (2011)More Less
Deregulation and rapid growth in technology removed entry barriers in the online environment, thereby forcing financial institutions to transform and at the same time to conquer consumer's fear and the perceived risk of fraudulent online transactions. Given the nature of operations and services in the banking sector, it is relatively amenable to innovative technologies, especially online banking transactions. Various studies have been conducted on the adoption of self-service technology, specifically the continued use of this technology, perceived risk in online transactions, and also purchase intention. However, very little research has examined the management of online crisis-communication response messages in the online-security sphere. The knowledge management paradigm constitutes a way in which the acquisition, transfer and assimilation of information can be effectively used to manage and control messages in an online crisis-communication response situation, in particular through maximising consumers' motivation and capability to act in response to perceived online-transaction risks. Hence, it provides a means of reliance upon self-motivation and empowerment of individuals to ensure output control and the safety of online banking transactions. The aim of this paper is to present a comparative analysis of the knowledge management of online crisis-communication response in respect of fraudulent banking transactions in one of the top ten banks in South Africa during two specified time periods. The paper first presents a synopsis of the theoretical underpinning based on an extensive literature review. The latter focuses on web communication, online crisis-communication response, fraudulent banking transactions and knowledge management. The methodology, data analysis and results are subsequently presented. Finally, a discussion of the main results based on the knowledge-management typologies proposed to manage and control messages in online crisis-communication response is presented.
Author M.N. WiggillSource: Communicare : Journal for Communication Sciences in Southern Africa 30, pp 51 –67 (2011)More Less
Information literacy and critical thinking skills are essential in the information age towards achieving academic success and being adequately skilled for lifelong learning. Academic libraries have an indispensable role to play in this regard. Collaboration between librarians and academics is important to ensure both effective information-literacy training and service provision to students and to the academic community. However, a lack of understanding, knowledge, and communication regarding academic libraries' teaching and research role is proving to be an obstacle in obtaining librarian-academic collaboration. Academic libraries do mostly not apply strategic communication management to build and maintain relationships with its stakeholders, which contributes to the challenges surrounding librarian-academic collaboration. This paper reports on how four academic libraries practise communication and relationship management to enhance librarian-academic collaboration. The study aims to make recommendations for the application of more effective, strategy-driven communication and relationship management to enhance librarian-academic collaboration.
Author J.C. De WetSource: Communicare : Journal for Communication Sciences in Southern Africa 30, pp 68 –81 (2011)More Less
Zimbabwean President Robert Mugabe has now been in power for three decades. He has acquired an almost universal image of being a dictator who has steadily governed the country to ruin. This article investigates the depiction of Robert Mugabe's candidature in the 1980 Zimbabwean (common roll) independence election campaign in the Sunday Times, then by far the largest South African newspaper. A content analysis of the coverage is followed by argumentation that brings the content of the coverage in line with the general culture of the newspaper. The Sunday Times employed mainly stereotypical images of Mugabe. For it, the Zimbabwean independence election campaign revolved respectively around a choice for Southern Africa between capitalism and Marxism and between the future of white and black power. Mugabe was depicted as an enemy both of capitalism and of continued white interests.