n South African Computer Journal - Diversity and effectiveness in information systems project teams

Volume 2000, Issue 26
  • ISSN : 1015-7999
  • E-ISSN: 2313-7835



This study investigated IS team effectiveness in relation to team diversity.Team diversity in the context of this research was based on Belbin Rs Team Role Theory. 12 student project teams R team role diversity were evaluated using 2 commonly used Belbin questionnaires. A third questionnaire, based on the Francis & Young model, was used to evaluate overall team performance levels. An analysis of the results identified a very strong relationship between team role diversity and team effectiveness in IS project teams. Thus, the greater the role diversity of the team, the better the team performance. These conclusions support the findings of other more general research studies and can assist those selecting IS project teams who want to improve overall team effectiveness.

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