n South African Computer Journal - Exploring issues for information architecture of web-based learning in South Africa : reviewed article

Volume 2005, Issue 35
  • ISSN : 1015-7999
  • E-ISSN: 2313-7835



Web-based learning (WBL) can be defined as any form of learning that is partly or fully based on material, applications or communication that is delivered over the World Wide Web (WWW). WBL tools provide integrated environments of various technologies to support diverse educators' and learners' needs via the Internet. One of the biggest challenges facing WBL environments is the organization, communication and presentation of information in a logical and usable manner via the WWW. A good information architecture design can increase the usability of a website. Information architecture is concerned with the design of organization, labeling, navigation and searching systems to help users find and manage information. Several Higher Education (HE) institutions in South Africa have developed their own WBL tools some of these, however, exhibit usability problems with respect to information architecture (IA). The goal of this paper is to investigate and discuss the issues involved with the IA of WBL tools developed in South Africa.

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