n South African Computer Journal - Mobile communications : user perception and practice : reviewed article
|Article Title||Mobile communications : user perception and practice : reviewed article|
|© Publisher:||South African Computer Society (SAICSIT)|
|Journal||South African Computer Journal|
|Author||J.A. Ophoff and R.A. Botha|
|Publication Date||Jun 2008|
|Pages||63 - 73|
|Keyword(s)||Call-management, Mobile communications, Usability and User experience|
Mobile communications have had a dramatic impact on our society. Users take for granted the ability to make or receive telephone calls from almost any location, at any time. This increase in mobility and convenience to users has also burdened them with new reachability and time-management issues. In this paper, we present the results of a survey which evaluates the current mobile perception and practice of users, focusing on their call-management behaviour and their need for such a system. We discuss the results and hypothesise on future developments in this area.
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