n Journal for Contemporary History - The politics of service delivery, Anne McLennan and Barry Munslow (Eds.) : book review




Recently South Africa has experienced a series of local protests. These protests were commonly referred to as service-related protests. When the African National Congress (ANC) took governance of South Africa after the April 1994 elections, it stuck to the new Constitution which guaranteed human rights and democratic governance and promised efficient delivery of service. In trying to do so, the authors argue that the ANC government was confronted by the challenges of transforming a racially and ethnically fragmented and unequal public service delivery system into one that would be able to meet the demands of a newly franchised citizenry for economic, social and political development.


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