n Commonwealth Youth and Development - Total Quality Management (TQM) as a business philosophy




Throughout the business world, leaders of the most successful firms have begun to understand the importance of analysing every activity, system and process in their operations to make absolutely sure that they function efficiently and effectively. In the course of this assignment an attempt to understand total quality management will be made, along with an examination of the different schools of thought regarding total quality management and the effect this concept has on production.


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