n Commonwealth Youth and Development - An eclectic model for conflict resolution training in multicultural secondary schools




One of the greatest challenges facing South Africa's new democratic government is the transformation of the education system, and the move to multicultural schooling has created an urgent need to address what schools can or should do about the multiple cultural realities that are now represented in schools. All those involved in education have reiterated the need to equip principals, teachers, learners and parents with the values, attitudes, knowledge and skills to manage conflict in a constructive manner. Research conducted in two secondary multicultural schools explored the development of a conflict management training programme for learners. The findings from this conflict case study reveal that an eclectic approach to conflict management training using elicitive strategies that embed 'culture' in the training programme can be successfully implemented in these settings.


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