oa De Rebus - Destination SA : a preferred legal outsourcing destination : feature
In 2011 De Rebus ran a feature on the state of the legal process outsourcing (LPO) industry in South Africa (2011 (Nov) DR 18). The article shed light on the status of the industry in global terms and the role South African LPO providers are playing in capturing market share. As South Africa is predominantly an outsourcing destination (rather than the originator), it may come as a surprise to many readers that the LPO model is, in fact, taking off among local enterprises as an alternative to traditional legal service frameworks.
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