1887

n South African Journal of Economic and Management Sciences - The influence of 'buffering' variables on clients' willingness to engage in retribution behaviour after a service failure

Volume 17, Issue 3
  • ISSN : 1015-8812
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The influence of 'buffering' variables on clients' willingness to engage in retribution behaviour after a service failure, Page 1 of 1

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/content/ecoman/17/3/EJC154272
2014-01-01
2017-06-28

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