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n Ergonomics SA : Journal of the Ergonomics Society of South Africa - Purchasing call-centre technology : technological, business and user considerations

Volume 19, Issue 2
  • ISSN : 1010-2728
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Abstract

This article explores some of the factors that need to be taken into account when developing a call centre.

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/content/ergosa/19/2/EJC33264
2007-12-01
2017-08-17

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