n Farmer’s Weekly - What's your job? : managing for profit




In my last article, I wrote about the importance of having a clear chain of command in a business, where every employee knows who he or she reports to. As I said, it's amazing how many employees are vague about this - and when this clarity is lacking, it's usually mirrored by the poor performance of the organisation. Another ominous omen is disagreement on who is responsible for what. If you ever hear someone saying, "That's not my job" or "Stop interfering in my area", it's a sign of bad management, and you can be sure that bad business performance follows close behind. A good business team must operate like a great rugby team. While every member is selected for the position best matching his particular strength, talent and passion, everyone can cover for the other (for a while) when the need arises. But unless each player is clear about what is expected of him in his usual team position, it's chaos.


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