n South African Journal of Higher Education - Can industrial techniques improve quality in higher education? : operational perspective

Volume 14, Issue 2
  • ISSN : 1011-3487



Extracted from text ... Can industrial techniques improve quality in higher education? J D Pretorius Vaal Triangle Technikon ABSTRACT This article proposes that universities and tech- nikons should be prepared to break free of old paradigms. The rising costs of higher education imply that universities and technikons are facing the same market pressures industry has been facing for decades. A number of writers have suggested that universities need to implement industrial techniques and models in the academic environment. This article examines the possibil- ities of viewing higher education as a manufac- turing industry. Higher education is discussed as a production system. This is illustrated by an example. Industrial quality management terms concerning products are related to definitions and terms used in higher education. ..

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