n South African Journal of Higher Education - A pilot audit exercise based on the principles of total quality management : a case study
|Article Title||A pilot audit exercise based on the principles of total quality management : a case study|
|© Publisher:||Higher Education South Africa (HESA)|
|Journal||South African Journal of Higher Education|
|Publication Date||Jan 2005|
|Pages||1033 - 1046|
This article is based on a case study on the pilot audit experience of the Vaal University of Technology (VUT). The VUT was one of the three institutions of higher learning to take part in the pilot audit exercise of the Higher Education Quality Committee. The article reflects on the impact that the audit had on the enhancement of quality at the VUT as well as the value of a centralized quality assurance system.
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