n South African Journal of Higher Education - Occupational stress and strain of support staff at a higher education institution in the North West Province
|Article Title||Occupational stress and strain of support staff at a higher education institution in the North West Province|
|© Publisher:||Higher Education South Africa (HESA)|
|Journal||South African Journal of Higher Education|
|Author||F.E. Mahomed and J.L.P. Naude|
|Publication Date||Jan 2006|
|Pages||89 - 102|
The aim of this study was to determine the occupational stressors and strains for support staff at a higher education institution in the North West Province, and to assess the differences between the stressors and strains of different biographical groups. A cross-sectional survey design (N = 315) was used. The ASSET and a biographical questionnaire were administered. The results of the study show that, compared to international norms, support staff demonstrate significantly higher levels of psychological and physical ill-health, commitment from the organisation, as well as commitment from the individual. Analysis of variance showed in-group differences in terms of occupational stress and strain for language groups, gender and years of experience.
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