n South African Journal of Higher Education - Managing change in the student affairs divisions of higher education institutions

Volume 24, Issue 5
  • ISSN : 1011-3487



In any institution of higher education the student affairs division is an ever-changing environment that necessitates an appropriate management approach. In view of this situation it was deemed necessary to identify a change model that would successfully manage change in student affairs. A literature review was done and an analysis of some existing change models resulted in the development of a proposed model for managing change in the student affairs divisions of higher education institutions. This is a cyclic five-phase model that has communication and participation as key elements embedded in every phase of the change process. Student affairs practitioners are encouraged to use this change model with the purpose of validating and improving it.

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