n South African Journal of Higher Education - Enhancing a culture of evidence : using studentengagement to identify problem areas whichinstitutions can do something about

Volume 27, Issue 2
  • ISSN : 1011-3487



A critical component to furthering enhancement is the ability of institutional researchers to identify problem areas related to the student learning experience which institutions can rectify. By focusing on the nature of the educational process, student engagement surveys are currently used as indicators of the quality of undergraduate education in numerous countries. The second round of Higher Education Quality Committee (HEQC) institutional reviews will have a strong teaching and learning focus, thereby compelling higher education institutions (HEIs) to provide evidence of how problem areas related to the student experience have been identified systematically, as well as how action plans and improvements are being implemented and monitored. This article demonstrates how four related student engagement surveys can provide a comprehensive, longitudinal assessment of undergraduate teaching and learning in South Africa. Using a hypothetical data set, the article illustrates how this data can be used as a diagnostic and monitoring tool in a 5-year cycle.

Loading full text...

Full text loading...


Article metrics loading...


This is a required field
Please enter a valid email address
Approval was a Success
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error