n South African Journal of Higher Education - Information technology governance process maturity in Higher Education Institutions in South Africa

Volume 27, Issue 3
  • ISSN : 1011-3487



The Department of Education, South Africa (now known as the Department of Higher Education and Training or DHET), published a White Paper on the Transformation of the Higher Education (HE) Sector in 1997, to ensure that the sector would meet the criteria for the HE agenda of the country. Governance of the (HE) sector in South Africa is defined in an Act of parliament governing the sector, the Higher Education Act 101 of 1997 (DoE 1997a), as amended, and the Act defines the governance organs required. Whilst the corporate governance requirements are well defined and practised, there is no formally espoused requirement for the governance of information technology (IT). This article investigates, firstly, the issue of IT governance practices in current literature; and secondly, the maturity levels of IT governance processes in public higher education institutions (HEIs) in South Africa, using the Control Objectives in Information Technology (COBIT) 4.1 framework developed by the Information Systems Audit and Control Association (ISACA). Ten of the 23 public HEIs in South Africa participated in a survey requiring 34 responses. The results of this survey on the level of IT governance process maturity will be presented and discussed in order to better understand the factors contributing to IT governance process maturity levels in the public (HE) sector in South Africa. This will provide data leading to a better understanding on how to achieve higher levels of IT governance process maturity and the benefits that are associated with these improved levels.

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