n South African Journal of Higher Education - Organisational climate : conceptualisation and measurement in an open and distance learning higher education institution




Higher education institutions (HEIs) need to improve their work environment continuously in order to promote learning. One of the important aspects of sustainability, identified through research, is a healthy organisational climate. The first objective of the current study was to conceptualise organisational climate within an HEI and specifically one in an open and distance learning (ODL) environment. The conceptualisation was done by constructing an organisational climate questionnaire standardised for the ODL HEI. The second objective was to determine the psychometric properties of the newly constructed organisational climate questionnaire. A survey design was followed by using a questionnaire, consisting of an item pool of 90 questions, which was administered to 2 086 personnel members of an ODL HEI. Six factors, with acceptable psychometric properties were extracted using the factor analysis method. These factors were labelled leadership, my manager, organisational citizenship, compensation, interpersonal relationships and clients, capacity and values.


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