oa IFE PsychologIA : An International Journal - Organisational effectiveness - definition, criteria and evaluation - a review
|Article Title||Organisational effectiveness - definition, criteria and evaluation - a review|
|© Publisher:||IFE Centre for Psychological Studies (ICPS)|
|Journal||IFE PsychologIA : An International Journal|
|Affiliations||1 Department of Business Administration, University of Lagos, Nigeria|
|Publication Date||Jan 1999|
|Pages||123 - 149|
|Keyword(s)||Capital employed, Cost price production, Effectiveness, Efficiency, Finance, Impact, Labour effort, Management Expertise, Performance improvement, Productivity, Quality and Technology|
The purpose of this review paper is to examine three key areas, of definition criteria and the evaluation of organizational effectiveness. Several alternative definitions and viewpoints were examined while concluding that there is no one that is universally accepted. However, four common approaches in the literature were compared; that is, goal attainment: systems' strategic constituencies; and competing values. Several criteria for organizational effectiveness were also listed indicating that there is lack of consensus and that there may be no need for one. Some measurement problem identified include construct validity criterion stability, time perspective and precision. A few empirical studies on Nigeria were discussed.
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