oa Graphix - Customer service at the click of a button : company focus
|Article Title||Customer service at the click of a button : company focus|
|© Publisher:||New Media Publishing|
|Publication Date||May 2013|
|Pages||30 - 31|
Imagine a comprehensive automated logging system that makes solving technical queries simple, takes away the need for external meter reading, and allows companies to view their printing statistics online. This is in fact real, and at the core of Ricoh SA's customer service endeavours.
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