oa Graphix - Customer service through technological investment : technology
|Article Title||Customer service through technological investment : technology|
|© Publisher:||New Media Publishing|
|Publication Date||Sep 2009|
|Pages||42 - 43|
South African-based Paarl Web, a heatset web printing company set in the heart of the Paarl Winelands, has transformed its prepress processes by installing the Kodak Insite Prepress portal system. The system has created a web-based link between Paarl Web and its customers. This connection gives Paarl Web's customers access to the company's workflow, promoting better communication and understanding between the two parties. It also enables Paarl Web to meet customers' growing preference for working with printers that can operate as an extension of their own companies.
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