n IMFO : Official Journal of the Institute of Municipal Finance Officers - Joburg City gains ground in resolving billing challenges : newspaper clippings

Volume 11, Issue 4
  • ISSN : 1607-520X



Pretoria, 22.04.2011 - Acting Minister for Cooperative Governance and Traditional Affairs, Nathi Mthethwa, has commended the City of Johannesburg (COJ) for the significant progress achieved in resolving the residents' complaints with regards to its billing system. A total of 35 535 out of the 60 000 complaints lodged with the City from December 2010 have been resolved so far. "The COJ is one of the largest cities in the world and the biggest metro in the African continent with 1.2 million account holders and that makes the task of managing such a number considerably challenging.

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