n IMIESA - Service delivery solutions for water services - learning from private business : water and wastewater
|Article Title||Service delivery solutions for water services - learning from private business : water and wastewater|
|© Publisher:||3S Media (Pty) Ltd|
|Affiliations||1 Stewart Gibson and Associates|
|Publication Date||Jan 2012|
|Pages||29 - 42|
Skilled and experienced staff, good forward planning, realistic budgeting and a focus on collecting the income that is due all contribute to an efficient and effective service delivery unit.
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