n IMIESA - Municipal invoices still not consumer friendly in SA : municipal water
|Article Title||Municipal invoices still not consumer friendly in SA : municipal water|
|© Publisher:||3S Media (Pty) Ltd|
|Publication Date||Oct 2012|
|Pages||116 - 117|
Local and international research has shown that customers of many municipal entities, in both the developed and developing countries, struggle to understand their municipal invoices.
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