1887

n South African Journal of Industrial Engineering - Quality and safety management systems : joint action for certification of small firms in an industrial cluster in Brazil

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Abstract

This paper presents and discusses a proposal for joint action among small firms in an industrial cluster in Brazil for the certification of quality and safety management systems. It proposes a management system model, the implementation process, and periodic auditing. It is the result of an action-research project developed in a metal-mechanical cluster. Its originality lies mainly in the proposal for a joint action programme for the certification of companies, led by the cluster governance agency, to increase the collective efficiency of a cluster. Despite the obstacles encountered, this proposal can help to reduce the difficulties faced by small businesses in implementing and maintaining management systems, and in the long run to foster a culture of quality and safety management. It also contributes to joint actions within the cluster. The challenge faced by the cluster governance agency is to sustain the certification programme in the long term.

'n Voorstel vir die samewerking van klein industriële firmas in Brasilië met die doel om gehalte- en veiligheidstelsels te sertifiseer word voorgestel en bespreek. 'n Bestuurstelselmodel, die implementeringsproses en 'n periodieke ouditeurstelsel word voorgestel. Dit is die resultaat van 'n aksienavorsingsprojek wat in 'n metaal-meganiesegroep ontwikkel is. Die oorspronklikheid in dié benadering is hoofsaaklik in die voorstel vir samewerking van firmas vir sertifisering doeleindes. Ten spyte van die struikelblokke vergemaklik die voorstel die hantering van probleme ervaar deur klein firmas wanneer hulle bestuurstelsels implementeer en onderhou. Op die lang termyn vestig dit 'n kultuur van gehalte- en veiligheidsbestuur.

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/content/indeng/25/1/EJC154305
2014-05-01
2016-12-04
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