n South African Journal of Industrial Engineering - Additive manufacturing as an enabler for enhanced consumer involvement




This paper draws on previous work by the authors that aimed to use functional prototypes, produced using additive manufacturing (AM), as a means to draw customer input and preferences into the development of new products. This technique is referred to as Customer Interaction through Functional Prototypes (CIFP). The CIFP philosophy has been proven in both consumer and medical products. In recent years, the authors have developed further concepts of AM-enabled enhanced consumer involvement within their respective research teams. This paper discusses the extended use of CIFP to develop innovative new product concepts in the Vaal University of Technology, to support grant-holders of the Industrial Development's Corporation (IDC) Support Programme for Industrial Innovation (SPII) and the Technology and Innovation Agency (TIA). The paper goes on to discuss a novel method of consumer interaction developed at Loughborough University, referred to as a Computer-aided Consumer Design (CaCODE). This technique allows non-designers to take an existing product design (e.g., a pen) and modify its shape in real time, in order to create a customised version of the product that meets their needs. The modification is limited within pre-defined parameters to make sure that any final design is functional and can be produced using AM.

Hierdie artikel is geskoei op die gebruik van toevoegingsvervaardiging om kliënt insette en voorkeure in te sluit by die ontwikkeling van nuwe produkte. Die tegniek word die Kliënt Interaksie deur Funksionele Prototipes (CIFP) genoem. Die CIFP filosofie is al bewys in verbruikers- en mediese produkte. Verdere konsepte vir die gebruik van toevoegingsvervaardiging om kliënt betrokkenheid te bevorder is die die outeurs ontwikkel. Hierdie artikel bespreek die uitgebreide gebruik van CIFP om innoverende nuwe produkte te ontwikkel by die Vaal Universiteit van Tegnologie ter ondersteuning van navorsers wat steun van die Industriële Ontwikellings Korporasie (IDC) en die Tegnologie en Innovasie Agentskap (TIA) ontvang. Die artikel bespreek verder 'n nuwe metode vir verbruiker interaksie soos ontwikkel by Loughborough Universiteit, bekend as Rekenaar-gesteunde Verbruiker Ontwerp (CaCode). Dié tegniek laat ontwerp-leke toe om 'n bestaande produk aan te pas om aan hulle vereistes te voldoen. Hierdie aanpassing is beperk binne voorafbepaalde parameters om te verseker dat die finale ontwerp funksioneel en vervaardigbaar is.


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