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n South African Journal of Industrial Engineering - The effect of the emergency medical services vehicle location and response strategy on response times

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Abstract

Response time is currently considered to be an important performance indicator in Emergency Medical Services (EMS) systems. A number of factors may affect response times, including the location of emergency vehicles and the type of response system design used. This study aimed to assess the effects of emergency vehicle location and response system design on response time performance in a model of a large South African urban EMS system, using discrete-event simulation. Results indicated that both the emergency vehicle location and response system design factors had a significant effect on response time performance, with more decentralised vehicle location having a greater effect.

Reaksietyd word tans beskou as 'n belangrike prestasie-indikator in mediese nooddienste sisteme. Verskeie faktore mag die reaksietyd beïnvloed. Die doel van die studie is om die effek van die ligging van noodvoertuie en die tipe reaksie-sisteemontwerp op die reaksietyd te ondersoek binne die konteks van 'n Suid Afrikaanse stedelike gebied deur gebruik te maak van diskrete-gebeurtenis simulasie. Resultate dui daarop dat beide die ligging van noodvoertuie en die reaksie-sisteemontwerp die reaksietyd beïnvloed. Hoe meer gedesentraliseer die voertuie se plasing was, hoe beter was die effek op die reaksietyd.

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/content/indeng/26/2/EJC177848
2015-08-01
2016-12-08
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