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- Volume 11, Issue 1, 2009
South African Journal of Information Management - Volume 11, Issue 1, 2009
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Volume 11, Issue 1, 2009
Source: South African Journal of Information Management 11, pp 1 –11 (2009)More Less
The popularity of social networking sites is relatively recent and the effect of online social networking (OSN) on employee productivity has not received much scholarly attention. The reason most likely lies in the social nature of social networking sites and OSN, which is assumed to have a negative effect on employee productivity and not bear organisational benefit. This reseach investigated recent Internet developments as seen in the social Web and specifically investigated the effect of OSN on employee productivity and what some of the consequences would be if employees were allowed unrestricted access to these networks. The findings concerning the nature of employees' OSN activities, employees' attitude or perceptions with regard to OSN in the workplace and how OSN can contribute or affect the productivity of employees are discussed in this article. Some of the basic misconceptions regarding OSN are highlighted and it is concluded that this technology can be used to increase collaboration between individuals who share a common interest or goal. Increased collaboration will stimulate knowledge sharing between individuals, with the possible effect of increased productivity. However, the risks associated with OSN should be noted, such as loss of privacy, bandwidth and storage consumption, exposure to malware and lower employee productivity.
Investigating electronic records management and compliance with regulatory requirements in a South African universitySource: South African Journal of Information Management 11, pp 1 –16 (2009)More Less
This study investigated the extent to which academics and students at a leading University in South Africa managed electronic records in accordance with good practices and regulatory requirements. Literature on electronic records management (ERM) and regulatory compliance was synthesised to create a framework for effective records management. A survey was then conducted to test this framework with 17 academics, 97 students and two technical staff from five faculties. The results revealed several incidents of poor records management and lack of compliance with regulations. Many academics and students were unaware of legislative requirements and penalties. They did not backup or archive records regularly and where this was done, there were no standard procedures followed, which resulted in the adoption of distinct approaches to record keeping. Furthermore, appropriate programmes for educating users on ERM did not exist and academics had not established collaborative initiatives with other non-academics (e.g. internal auditors and legal experts) to ensure effective ERM. It was also surprising to find that non-computing academics and students managed system security risks better than their computing counterparts. Useful recommendations and the way forward are provided.
Selective exclusion : the digital divide in the context of indigenous knowledge systems in South AfricaSource: South African Journal of Information Management 11, pp 1 –12 (2009)More Less
This article provides an alternative view to questions of technological inclusion and exclusion in sub-Saharan Africa via an analysis of the South African governmental discourse on indigenous knowledge systems (IKS). The concept of 'selective exclusion' (SE) is developed in relation to the digital divide, highlighting that technology is not always perceived as neutral or universally beneficial, but rather is negotiated in relation to specific socio-political contexts and alternative systems of knowledge. The concept of SE highlights the following: (a) 'Western' rationality and technology can be perceived as threats to indigenous identity and knowledge and as a result treated circumspectly; (b) nevertheless the 'Western' domain is seen as promising economic benefits, which need to be accessed; (c) therefore, the 'Western' domain and its associated technologies are selectively excluded; (d) the existence of a digital divide is not necessarily seen as negative as it offers protection against globalisation; and (e) the agency of indigenous individuals and communities is considered central and the ability to appropriate technology in relation to this is stressed.
Source: South African Journal of Information Management 11, pp 1 –10 (2009)More Less
This article focuses on the role of knowledge workers and their contribution to the achievement of an enterprise's objectives. Knowledge workers do not have enough time to keep abreast of new knowledge and need more than motivation to assist with the capturing of tacit knowledge. The purpose of the empirical survey was to determine the role and contribution of knowledge workers to the objectives of a South African technology-oriented company. A high percentage of respondents indicated a positive relationship between a worker's position on the organisational hierarchy and the opportunities for the worker to make knowledge contributions. The metrics applied to measuring the contribution of knowledge workers need to be considered carefully.