oa South African Journal of Information Management - Innovation capability of managers in Nigerian large-scale manufacturing companies : original research
Background : Manufacturing companies in Nigeria operate in a turbulent business environment and managers therein need quality information to operate with keen market competition. Information seeking behavior and use as well as knowledge sharing are critical ingredients to enhance innovation capability of managers in business organisations like manufacturing companies for survival.
Objectives : This study examines the contributions of information-seeking behaviour, information utilation and knowledge sharing to the prediction of the innovation capability of managers in large-scale manufacturing companies in Nigeria with special reference to the food, beverages and tobacco companies.
Method : A total enumeration technique was used to administer copies of a questionnaire to a population of 400 managers in 12 food, beverages and tobacco companies that are listed on the Nigerian Stock Exchange. Of these, 357 responded. The response rate achieved was 89.3%.
Results : The study found that there were significant multiple relationships between information-seeking behaviour, information utilisation, knowledge sharing and the innovation capability of the respondents. It was also found that information-seeking behaviour, information utilisation and knowledge sharing jointly and individually predict the innovation capability of the respondents. In addition, information-seeking behaviour contributed 22.18%, information utilisation contributed 44.12%, and knowledge sharing contributed 40.88% to the prediction of innovation capability of managers in food, beverages and tobacco companies in Nigeria. The study equally found that, apart from the traditional ways of sharing knowledge in organisations, social media technology such as Facebook and Twitter, amongst others, are new ways of sharing knowledge in large-scale manufacturing companies in Nigeria.
Conclusion : The study recommends that managers in these companies should be encouraged to seek for more information, make more intensive use of information and share knowledge in order to improve their innovation capability.
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