oa South African Journal of Information Management - Demonstrating value in the return on capital employed in information services
|Article Title||Demonstrating value in the return on capital employed in information services|
|Journal||South African Journal of Information Management|
|Author||A. Du Toit|
|Publication Date||Sep 2002|
Information services are typically created to further the operational objectives of a parent organization. The continued existence of corporate information services is seen to be subject to management perceptions of value of its services. This article is a report on an experiment to determine whether cost recovery and potential generation of profit are appropriate measures of the value of corporate information services in a law firm.
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