Knowledge management practice is benchmarked by the use of four groups of enablers, namely leadership, technology, culture and measurement. Factors that form the essence of knowledge leadership are the appointment of a knowledge leader, support of the chief executive officer, the implementation of leadership at all levels in the organization, appointment and assistance of a vibrant team and, lastly, a framework for implementing a knowledge management initiative. These aspects are discussed in detail and attention is paid to several existing frameworks.
On-line communities are more relevant today than ever before. More and more users are connecting to the Internet and have access to on-line communities. These communities facilitate many activities, such as e-mail, newsgroups, chat groups, message boards and resource or file sharing. In this article, on-line communities are discussed, as well as how peer-to-peer technology in conjunction with client-server technology expands the functionality of an on-line community. The article is concluded with a discussion on Internet relay chat (IRC) and how peer-to-peer file-sharing technology has been incorporated into the client-server environment.
In the age of information technology, where speed and convenience are essential, the Internet seems to be the only solution to satisfy this urgency. It has become the billboard for both academic and corporate communities worldwide. The Internet is hailed as the greatest marketing tool of all time. In this article, the researcher explains how South African university Web sites market their products, namely education. The main objectives of the article are to indicate whether these sites are user friendly and interactive, and whether they offer students relevant and accurate information, address information security issues and use the Internet to market their products and services effectively. In this article, the problems that users experience are also discussed.