oa South African Journal of Information Management - Management information searching for decision making
This article deals with information managers' need to access and use information for decision-making. Searches are conducted by employees, but managers do not specify precisely what information they require. This is problematic for searchers. The efficient use of information is a key factor to success. Information use is also affected by perceived usefulness and perceived ease of use and these two aspects must be kept in mind by managers. Novice searchers have a problem with this and are not sure how the cognitive aspects work. It is concluded that, because of important epistemological differences between information and decision making, much can be gained from interaction between them.
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