oa South African Journal of Information Management - Interactive information consulting system for South African small businesses - Part 2



CONSIT Interactive is an intervention designed and developed to enable the escalation of performance levels of a small business through the combination of effective management principles and a well-planned optimal use of IT. Part 1 considered the issues surrounding the design and development thereof. This article discusses the post-intervention design activities of pilot-testing, implementation and post-implementation intervention evaluation. The implementation methodology utilized for this study incorporated project management principles and methods. The post-test evaluation of CONSIT indicated the application of some refinements, which represented the addition of activities requested by the users and not the correction of defects. The evaluation furthermore presented evidence to indicate that CONSIT can be considered to be a viable and practical stand-alone tool, a strategic information resource that is able to fulfil the purpose for which it was designed and developed.


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