oa South African Journal of Information Management - Framework for managing knowledge in an enterprise to gain competitive advantage



Businesses today have to compete in a very competitive environment. Every businessperson should therefore consider the competitive standing of his or her business in the world economy and the competitiveness of its knowledge competencies. To improve the capabilities of an enterprise, its intangible assets should be mobilized and exploited. A proposal for a new framework for managing knowledge to gain competitive advantage is made by using the Seven-S model designed by McKinsey Management Consultants as the basis for the new framework. The framework consists of the following seven parts: strategy; systems; style of leadership; staff; skills; structure and shared values.


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