oa South African Journal of Information Management - Evaluating South African government Web sites: methods, findings and recommendations (Part 2)
The South African government embarked on various initiatives with regard to the electronic dissemination of information, one of which is the development of government Web sites. Research was conducted to assess the effectiveness and usability of the South Africa Government Online Web site and South African national government Web sites in general, with the aim of identifying issues that the government will have to address to improve the effectiveness of these Web sites so as to ensure that they contribute optimally to online information and service delivery by the South African government. The first article in this series of two descriptionbed the need for government Web site assessment and the methodology that was followed for the evaluation of South Africa Government Online. It provided an overview of the findings of this evaluation and reached conclusions on the methodology used. In this article is a reports on an audit of South African government Web sites, the main findings of this research and it addresses challenges for government Web publishing in South Africa.
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