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- Volume 8, Issue 4, 2006
South African Journal of Information Management - Volume 8, Issue 4, 2006
Volumes & issues
Volume 8, Issue 4, 2006
Author T. MagenukaSource: South African Journal of Information Management 8 (2006)More Less
The construction industry represents a significant part of any country's economic activity and knowledge management is considered vital for the survival of organizations. If construction companies made more effective use of their knowledge as their source of competitive advantage, their long-term survival and competitiveness would remain intact. The objective of the research was to assess the extent to which those construction companies who at the time of the research were listed on the South African Johannesburg Stock Exchange (JSE) (Aveng, Basil Read, Concor, Group 5, Murray and Roberts, and WBHO) were using knowledge management, based on a set of criteria in the research instrument. The findings of the research were that the sector as a whole displayed a relatively low level of maturity in the deployment of knowledge management and a number of recommendations were made to improve the performance of the sector in that regard.
Author J.A. KokSource: South African Journal of Information Management 8 (2006)More Less
The status of the measurement and interpretation of intangible assets within a retail company in South Africa, and more specifically the JD Group as a furniture retailer, was determined. Different aspects of intellectual capital, that is, human capital, structural capital and customer capital and the value that could be derived to aid companies in the retail industry, were investigated. The spectrum of intellectual capital management tools was investigated and four methods of measuring intellectual capital were identified. Scorecard models were identified as the most appropriate method to use in a retail company in South Africa based on the following characteristics: Monitoring of performance, reporting to stakeholders and uncovering of hidden value. The extent to which intangible assets contribute value, how this contribution can be measured through the use of intellectual capital management tools and what the status of such measurement is in retail companies were explored. Strategy-focused interventions within the intangible assets arena were investigated. These interventions focused on those areas that would contribute to the strategic alignment of leadership, culture and technology within a retail group's strategy.
Investigating the administrative professional's information management role in a networked enterpriseAuthor P.A. Van BrakelSource: South African Journal of Information Management 8 (2006)More Less
The Internet and World-Wide Web (WWW), instigating a large array of further developments such as the socalled digital economy, has changed business practices to such an extent that multiple research projects have been launched recently with regard to the latest development within the digital office. One such area refers to the increasing challenges and opportunities offered by the Internet and WWW as far as the responsibilities of the administrative professional are concerned. More specifically, it has become necessary to establish the administrative professional's role in the processing, retrieval, dissemination and repackaging of digital information in a modern enterprise, and to determine how a person from this career group can add value to the decision-making processes, thus enhancing its competitive position in industry. In this article a brief overview of the profile of the administrative professional in the organization is discussed. The digital environment was also evaluated. It was found that, owing to rapid changes in this environment, employers' key expectations of their administrative staff were also changing. Research conducted indicated that employers expect administrative professionals to be skilled in new and emerging technologies and to show a high degree of information management skills. New information management skills were evaluated within the framework of information systems available in the networked enterprise. ICT has become the major launching pad of business activities in the world and causes fundamental shifts in the management structure and operations procedures. In the light of these changes, this article descriptionbes an effort to empirically justify the specific skills and abilities of the contemporary administrative professional. The importance of the administrative professional's ability to provide the correct information in a context that aids decision-making was examined. The level of awareness of emerging information and communications technology tools and techniques that is regarded as necessary by the manager was evaluated via a series of interviews with a selected number of enterprises.
Author A. EvansSource: South African Journal of Information Management 8 (2006)More Less
Deregulation of the South African (SA) fruit export industry in 1997 caused serious fragmentation of information, as well as harm to the supply chain. This led to significant inefficiencies and difficulty in responding to increasingly stringent legal and trade related traceability requirements. The SA fruit export industry cannot afford the risk of not having access to critical information through an effective traceability system - based on common procedures and standards - in case of a food safety incident. However, currently it does not provide a sufficient level of traceability at supply chain level. The consumer packaged goods industry has developed e-commerce building blocks based on global standards, offering automated traceability of fruit exports as well as significant benefits impacting the bottom line for companies of all sizes. These building blocks are available to the SA fruit export industry to enable traceability and provide significant efficiency benefits. This article provides a deeper understanding of the SA fruit export industry and its associated business needs, a case for effective information access, traceability and its application to this industry, as well as a thorough understanding of the technologies in the consumer packaged goods industry for the automation of supply chains. The authors conclude that effective information access and automated traceability is feasible for the SA fruit export industry and that early adoption of the e-commerce building blocks will result in a strategic advantage over the southern hemisphere competitors. Cohesion, willing participants and supportive thinking seem to exist to create the critical mass for the implementation of such an automated traceability system in this important industry.
Author M. WeidemanSource: South African Journal of Information Management 8 (2006)More Less
The unexpected growth of the World-Wide Web made it essential for firms to adopt e-commerce as a means of obtaining a competitive edge while breaking down the physical barriers that were evident in traditional business operations. It is important for e-commerce Web sites to attract visitors; otherwise the Web site content is irrelevant. It is estimated that 88% of users start with search engines when completing tasks on the Web. This has resulted in Web designers aiming to have their Web sites appear in the top ten search engine result listings, as a high placement of Web sites in search engine results is one of the strongest contributors to a commercial Web site's success. To achieve such high rankings, Web designers often adopt Search Engine Optimization (SEO) practices. Some of these practices culminate in undeserving Web sites achieving top rankings by misleading search engines into drawing users to these Web sites. This is also known as spam, which results in search engine results being congested with Web sites that are of no benefit to searchers. This paper attempts to explore the implications that search engine spam has on the visibility of e-commerce Web sites.