oa South African Journal of Information Management - Conceptual analysis of business intelligence
The literature review shows that business intelligence (BI) has a long history even though its systematic use in the business context is more recent. Despite the importance of systematic BI, the concept is still trying to find a footing in both academia and the business world. From the literature review, one sees that there are numerous intelligence concepts and that their categorization is ambiguous. The BI concept is also multidimensional as there is no precise or universal conception of what BI is. The article aims to provide an analysis of BI definitions and related intelligence concepts, such as the content of each key concept, what it descriptionbes and how intelligence concepts relate to each other. Another objective of the article is to increase the academic understanding and status of this recent field of research on intelligence activities.
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