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n Innovation : journal of appropriate librarianship and information work in Southern Africa - An assessment of knowledge sharing strategies at the National Archives of Zimbabwe (NAZ)

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Abstract

The study assessed the effectiveness of knowledge sharing strategies to capture knowledge in the institution's knowledge assets at the National Archives of Zimbabwe (NAZ). The study was conceived against a background of performance gaps experienced by NAZ as a result of the loss of experienced members from the service. A survey research design was used on a purposively selected sample of 26 respondents. It was established that due to attrition knowledge is lost when experienced members leave service without sharing what they know with junior and new members. Consequently it was recommended that NAZ develops a knowledge sharing policy to ensure that knowledge is shared, captured and retained within the organisation. Thus it was concluded that effective knowledge sharing strategies are the basis for the capture, retention and exchange of critical job knowledge.

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/content/innovation/2014/49/EJC164656
2014-12-01
2016-12-06
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