n Institute for Security Studies Monographs - Quality services guaranteed? A review of victim policy in South Africa
|Article Title||Quality services guaranteed? A review of victim policy in South Africa|
|© Publisher:||Institute for Security Studies (ISS)|
|Journal||Institute for Security Studies Monographs|
|Publication Date||Jul 2007|
In the context of significant developments in the international arena relating to the recognition of rights relating to crime victims, this monograph seeks to analyse three of the central policy efforts relating to crime victims in South Africa. The documents that are the focus of this monograph are: the Service Charter for Victims of Crime in South Africa (more commonly known as the Victims' Charter); the draft Victim Empowerment Programme (VEP) and the National Prosecuting Authority's draft Uniform Protocol on Victim Management (UPVM). The findings are based on a series of interviews with key informants from both government and civil society and well an analysis of relevant documentation.
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