1887

n Without Prejudice - Start with a bottle of water : management

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Abstract

I was in a taxi recently and after sitting down, the driver generously offered me a bottle of water. After a few questions, he admitted that he always provides water for his passengers because it increases the potential tip an average of 15-20%. It also encourages a future call.

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/content/jb_prej/11/11/EJC49497
2011-12-01
2016-12-06
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