n Without Prejudice - Wise counsel, Paul Gilbert : book review
|Article Title||Wise counsel, Paul Gilbert : book review|
|© Publisher:||JetBlue Publishers (Pty) Ltd|
|Publication Date||Nov 2007|
The pivotal focus of this interesting read is on client service, which the author claims is generally inefficient because it is based on a poor business model. The message is clear in that the way in which the law firm does business "must change" and with it the concept of "hourly rates," which the author places at the heart of a poor business model and which he submits is fundamentally flawed in that it ultimately "antagonises" the client.
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