n Journal of Contemporary Management - Information technology : management issues in the due diligence and contracting phase of outsourcing contracts
|Article Title||Information technology : management issues in the due diligence and contracting phase of outsourcing contracts|
|© Publisher:||Prof. Marthie Grobler|
|Journal||Journal of Contemporary Management|
|Author||D. Coetzee and N. Lessing|
|Publication Date||Jan 2004|
|Pages||16 - 30|
|Keyword(s)||Due diligence and contracting phase, Information technology, Information technology outsourcing and Management issues|
This article concerns the investigation of management issues in the due diligence and contracting phase within information technology outsourcing contracts. The information technology outsourcing life cycle is used as the flow structure for the investigation. The associated user expectations that occur in the due diligence and contracting phase of the information technology outsourcing life cycle are identified. Following the identification of the management and user expectation issues in the due diligence and contracting phase of the outsource life cycle, the "Coetzee solution framework" is used to ensure that the identified management problems are addressed in a structured approach.
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