n Journal of Contemporary Management - The science of service management and engineering : an analysis from within an African context

Volume 4, Issue 1
  • ISSN : 1815-7440



The Science of Service Management and Engineering (SSME), as an emergent discipline, has its roots embedded within the fertile grown of a global services economy. In this paper an attempt is made to gain clarity as to the "SSME" concept and the implications thereof within an African context, with specific reference to the role of academic institutions as innovative thought leaders.

Loading full text...

Full text loading...


Article metrics loading...


This is a required field
Please enter a valid email address
Approval was a Success
Invalid data
An Error Occurred
Approval was partially successful, following selected items could not be processed due to error