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n South African Journal of Industrial Engineering - Exploring variability among quality management system auditors when rating the severity of audit findings at a nuclear power plant

Volume 28 Number 1
  • ISSN : 1012-277X
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Abstract

A reliable quality assurance (QA) function in the nuclear environment is underpinned by the effective identification of risk, and by effective decision-making processes in relation to the risk identified. The need for competent auditors who are able to remain objective and independent at all times forms a critical component of this process. This exploratory study sought to determine reasons for the noted inconsistency among auditors when rating the severity of audit findings, and to provide recommendations to reduce this variability. The Delphi technique, a structured process to gather information from a panel of experts, was adopted to enable multiple iterations of qualitative and quantitative data collection and analysis, in an attempt to mimic the elements of a sequential exploratory strategy related to a mixed method methodology.

’n Betroubare gehalteversekeringsfunskie in die kern omgewing word ondersteun deur die effektiewe identifikasie van risiko sowel as doeltreffende besluitnemingsprosesse met betrekking tot die geïdentifiseerde risiko. Die behoefte aan bekwame ouditeure wat in staat is om objektief en onafhanklik te bly ten alle tye, is ’n kritieke komponent van hierdie proses. Hierdie verkennende studie het gepoog om die redes vir die bekende teenstrydigheid te bepaal onder ouditeure wanneer die erns van ouditbevindinge beoordeel word; en om aanbevelings om die bekende variasie te verminder te verskaf. Die Delphi-tegniek, ’n gestruktureerde proses vir die insameling van inligting uit ’n paneel van kundiges, is aangeneem om verskeie iterasies van kwalitatiewe en kwantitatiewe data-insameling en analise in staat te stel, in ’n poging om die elemente van ’n opeenvolgende verkennende strategie na te boots.

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/content/journal/10520/EJC-796b7a735
2017-05-01
2017-10-24

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