Journal of Transport and Supply Chain Management - latest Issue
Volume 10, Issue 1, 2016
Tuk-tuk, 'new kid on the block' in Johannesburg : operational and user travel characteristics, competition and impacts : original researchAuthor Tatenda C. MbaraSource: Journal of Transport and Supply Chain Management 10, pp 1 –9 (2016) http://dx.doi.org/http://dx.doi.org/10.4102/jtscm.v10i1.214More Less
The three-wheeler tuk-tuk, popular in Asian cities is now a common feature in many cities worldwide, across all five continents. Their growth has been attributed to their distinctive flexibility, stylistic simplicity and modest operational costs. In Johannesburg, the tuk-tuk represents a relatively new mode of public transport which stemmed from suggestions made by the local area residents association and other stakeholders to revamp the neighbourhood. The objective of the paper is to determine the operational and user travel characteristics of tuk-tuks as well as assessing their impacts. In Johannesburg, where competition from private transport operators can result in serious confrontation, the paper ascertains whether tuk-tuks pose a threat to other operators. Data was collected through telephonic interviews and electronic questionnaires. The results reveal that the tuk-tuk has filled a public transport gap by providing a much needed 'first mile'/'last mile' service to community members.
The composite supply chain efficiency model : a case study of the Sishen-Saldanha supply chain : original researchAuthor Leila L. Goedhals-GerberSource: Journal of Transport and Supply Chain Management 10, pp 1 –13 (2016) http://dx.doi.org/http://dx.doi.org/10.4102/jtscm.v10i1.209More Less
As South Africa strives to be a major force in global markets, it is essential that South African supply chains achieve and maintain a competitive advantage. One approach to achieving this is to ensure that South African supply chains maximise their levels of efficiency. Consequently, the efficiency levels of South Africa's supply chains must be evaluated. The objective of this article is to propose a model that can assist South African industries in becoming internationally competitive by providing them with a tool for evaluating their levels of efficiency both as individual firms and as a component in an overall supply chain. The Composite Supply Chain Efficiency Model (CSCEM) was developed to measure supply chain efficiency across supply chains using variables identified as problem areas experienced by South African supply chains. The CSCEM is tested in this article using the Sishen-Saldanda iron ore supply chain as a case study. The results indicate that all three links or nodes along the Sishen-Saldanha iron ore supply chain performed well. The average efficiency of the rail leg was 97.34%, while the average efficiency of the mine and the port were 97% and 95.44%, respectively. The results also show that the CSCEM can be used by South African firms to measure their levels of supply chain efficiency. This article concludes with the benefits of the CSCEM.
Author Pandelani Harry MunzhedziSource: Journal of Transport and Supply Chain Management 10, pp 1 –8 (2016) http://dx.doi.org/http://dx.doi.org/10.4102/jtscm.v10i1.197More Less
The article seeks to explore the relationship between procurement in the public sector and corruption. Corruption in the procurement process is one of the biggest challenges facing the South Africa government. Procurement in the South African public sector through the tendering process has been used with a particular aim of addressing the past discriminatory practices and policies by empowering the previously disadvantaged majority. It ought to operate within a certain legislative and regulatory framework. However, the article argues that in the process of implementing the good intentions of the government, corruption illegitimises the process. There are also challenges that are associated with public sector procurement, with corruption being the main protagonist. The article also seeks to suggest possible solutions that could be used to address the anomalies. The article further concludes that the main reason for the rife corruption in the public sector is that there is non adherence to policy prescripts including the Public Finance Management Act, 1999 (Act 1 of 1999) and the Municipal Finance Management Act, 2003 (Act 56 of 2003). This enormous predicament may only be addressed if the government were to show will and commitment by punishing offenders who do not comply with the said legislative framework.
Supply chain integration : a qualitative exploration of perspectives from plastic manufacturers in Gauteng : original researchSource: Journal of Transport and Supply Chain Management 10, pp 1 –13 (2016) http://dx.doi.org/http://dx.doi.org/10.4102/jtscm.v10i1.223More Less
Background : Supply chain integration was identified as a tool to assist an organisation to survive in a competitive marketplace. It was unclear how plastic manufacturers in Gauteng perceived supply chain integration efforts between themselves and their suppliers.
Objectives : This study's main purpose was to investigate the nature and extent of supply chain integration between 10 plastic manufacturers in Gauteng and their suppliers. The focus was on these manufacturers' commitment to and perceptions of supplier integration efforts.
Method : The study was conducted with plastic manufacturing organisations in Gauteng, over a period of 2 months. A total of 10 participants were engaged through semi-structured interviews.
Results : The main findings of the study revealed that commitment and trust were found to be the antecedents of supplier integration and closer collaboration, while customer price pressure and limited available resources served as motivating factors for integration efforts.
Conclusion : It is recommended that organisations must revisit integration efforts when new markets are penetrated and top management support must be revisited using a strategic framework.
Source: Journal of Transport and Supply Chain Management 10, pp 1 –13 (2016) http://dx.doi.org/http://dx.doi.org/10.4102/jtscm.v10i1.211More Less
Background : Although conveyancing is a legal term, business management and specifically operations management principles also apply to the processes involved in conveyancing. From a business perspective, each organisation is usually concerned with its own profit margins and processes. In our global market, however, organisations now realise that they can no longer compete successfully on the basis of their internal operational efficiencies alone. They are therefore constantly aware of the need to improve not only their internal processes but also their alignment with other supply chain linkages in an effort to optimise the performance of the whole supply chain. Such alignment, in the conveyancing environment, includes government departments that are generally less willing to adopt business principles, which in turn makes optimisation of the whole supply chain more difficult.
Objectives : The article describes a supply chain perspective of the conveyancing processes in South Africa and reports some of the factors that influence and delay conveyancing transactions. It explores possibilities of collaborative relationships between different role players in the conveyancing supply chain. It aims to show that a supply chain approach, as opposed to a singular organisational approach, can help to reduce process bottlenecks and delays in order to improve overall process efficiency.
Method : The research, on which the findings are based, was exploratory in nature and followed a mixed-methods (quantitative or qualitative) approach and included both structured questionnaires and personal interviews.
Results : The results of the study revealed that many different types of delays occur at various entities across the whole supply chain involved in property transfers. These delays are presented in a table and diagram.
Conclusion : It is recommended that greater adoption of electronic technology across the whole supply chain would improve overall efficiency, eliminate bottlenecks and contribute towards efforts to optimise the conveyancing supply chain in South Africa. In addition, it is also recommended that the South African deeds registry implement an electronic system which would allow for the electronic lodging of property transfers.
Author Surajit BagSource: Journal of Transport and Supply Chain Management 10, pp 1 –9 (2016) http://dx.doi.org/http://dx.doi.org/10.4102/jtscm.v10i1.213More Less
Background : In this dynamic business environment, manufacturers are focusing primarily on delivery performance and competitive pricing to win orders. It is essential that manufacturers adopt flexible procurement systems (FPSs) in such an uncertain environment for business sustainability.
Objectives : The purpose of the study is to identify the elements of FPSs and model the interrelationships between elements of FPSs and, finally, to understand how FPSs are linked with supply chain sustainability.
Method : Besides providing a brief conceptual review of FPSs, the study largely illustrates the use of an innovative multi-criteria decision-making approach called total interpretive structural modelling (TISM).
Results : The total interpretive structural modelling-based model evaluates the causality and illustrates elements with interpretation of relations and suggests that bottom-level elements are vital for sustainability in FPSs and avert risks. Secondly, strategic sourcing is positively influencing supplier integration. Thirdly, supplier integration positively influences supplier responsiveness. Fourthly, skills of flexible procurement workforce positively influence supplier integration. Fifthly, it is found that supplier integration positively influences flexible transportation. The sixth finding suggests that supplier integration positively influences eco-friendly packaging. The seventh finding highlights that supplier integration positively influences ISO 14001 certifications. The eighth finding explains that supplier responsiveness positively influences customer satisfaction. It is also observed that flexible transport reduces operational cost and environmental costs. The second last finding explains eco-friendly packaging and reduction in environmental cost by careful selection of packing material and chemicals. Lastly, it is found that ISO 14001/environmental certifications reduce environmental costs by greening suppliers and pressurises them to follow environmental norms. This helps in reducing wastage and developing alternate raw materials, which are eco-friendly in nature. Environmental certifications of suppliers help in improving the image of the buyer firm in the business environment and attract more customers.
Conclusion : It is found that FPSs have a positive relationship with supply chain sustainability. In the end, the author highlights implications for supply chain practitioners and researchers.
Determinants of satisfaction with campus transportation services : implications for service quality : original researchSource: Journal of Transport and Supply Chain Management 10, pp 1 –14 (2016) http://dx.doi.org/http://dx.doi.org/10.4102/jtscm.v10i1.203More Less
Background : In a number of countries, buses are a critical element of public transportation, providing the most inclusive and sustainable mode of transportation to all forms of citizenry, including staff and students of universities.
Objectives : The study examines the determinants of satisfaction with campus bus transportation. The article is primarily discursive and based on the synthesis of existing service literature supported by data obtained from a survey of 847 respondents.
Method : Structural equation modelling is undertaken using AMOS 19, allowing for the examination of compound relationships between service engagement variables.
Results : Results show statistically significant differences between perceived service quality and travel routes. The authors argue that managerial attention to service user experiences does not only hold the key to ongoing competitive success in campus transportation services but also that those services can be significantly enriched through greater managerial attention to the interface between risk of financial loss (which increases when the campus bus transportation service provider becomes less able to compete) and service quality.
Conclusion : The authors argue that if providers of campus bus transportation services are to rise to their service delivery challenges and also maintain or improve upon their market positions, they must conceptualise their services in a manner that takes into consideration the two-way interrelationship between risk of financial loss and service quality. It must also be noted that, although this study may have relevance for firm-firm scenarios, its focus is primarily on service supplier firm-customer service engagements.