South African Journal of Libraries and Information Science - latest Issue
Volume 82, Issue 1, 2016
Source: South African Journal of Libraries and Information Science 82, pp 1 –12 (2016) http://dx.doi.org/http://dx.doi.org/10.7553/82-1-1571More Less
Research into the appropriation of social media by academic libraries in countries with growing economies is scarce. There remains an empirical and theoretical gap in the literature about how librarians, particularly those in Southern Africa, are deploying social media in their work routines and in their personal lives. Based on one of the researchers' experiences at the National University of Science and Technology (NUST) Library and both researchers' use of the University of the Western Cape (UWC) Library, the researchers aimed to examine the way librarians deploy and appropriate social media platforms as part of their service delivery. Using data derived from a questionnaire survey among librarians at UWC in South Africa and NUST in Zimbabwe, this study examined how librarians use social media for professional and personal purposes. The findings suggest that UWC librarians are more proficient social media users than NUST librarians. They further reveal that UWC librarians themselves are managing social media, while at NUST, the Information Technology department is directly responsible for managing the platforms. The study found that UWC Library utilises social media to promote its services more widely, whereas the NUST Library uses social media for reference services.
Author Jaya RajuSource: South African Journal of Libraries and Information Science 82 (2016)More Less
One of the factors contributing to the strength of a journal is the quality of reviews sourced for the manuscripts submitted to it. In the context of an international trend of a shrinking pool of reviewers, SAJLIS introduced in 2016 yet another innovation to enhance the quality of the journal - that of awarding, annually, honoraria to a selection of reviewers based on the following criteria:
- Number of review requests satisfied for the year;
- Depth and quality of review;
- Contribution to mentoring and development of authors of manuscripts requiring enhancement;
- Timeous response to urgent requests from the journal; and,
- Demonstration of leadership and expertise in a specific area of LIS.
The use of multipurpose community telecentres and their services in Malawi : the case of Lupaso Community TelecentreSource: South African Journal of Libraries and Information Science 82, pp 13 –25 (2016) http://dx.doi.org/http://dx.doi.org/10.7553/82-1-1589More Less
Telecentres aim to bridge digital divides between rural and urban communities. In many developing countries, like Malawi, the assumption is that once telecentres are established, people will adopt them. The purpose of the study was to examine the factors influencing the use of telecentres in rural areas of developing countries by means of a case study of Lupaso Community Telecentre, in a remote region of Malawi. Following the example of a study of public computing facilities in Cape Town (Chigona & Licker 2008), the study employed Rogers' Diffusion of Innovation (DOI) theory as a theoretical frame. Data were gathered through a mix of methodologies: questionnaires, interviews, observation, and records analysis. The study reveals that a large majority of users view the telecentre as an empowering project and are satisfied with its services. They perceive it to be improving human skills, helping the economy and strengthening the social capital of the surrounding community. However, it seems that the telecentre benefits only a small percentage of the community. Access is uneven. One surprising finding is that the centre's Information and Communication Technologies (ICTs) are not the chief attraction. The factors that negatively impact on the use of the ICTs are lack of internet searching skills, frequent electricity blackouts, lack of local content, and fees charged. To fulfil their mission, it is recommended that telecentres in developing communities enhance their services with information literacy and literacy education programmes.
Evaluating the impact of the public library book collection : a case study of two public libraries in Cape TownSource: South African Journal of Libraries and Information Science 82, pp 26 –35 (2016) http://dx.doi.org/http://dx.doi.org/10.7553/82-1-1597More Less
This paper reports the preliminary findings of an investigation into the impact on a sample group of 100 respondents of using the book collection in two public libraries in Cape Town. It is particularly concerned with the benefits of leisure reading as measured through an impact study using a questionnaire based on generic learning outcomes as proposed by the Museums, Libraries and Archives Council of the United Kingdom. These outcomes cover the following domains: knowledge and understanding; skills; attitudes or values; enjoyment, inspiration and creativity; activity, behaviour or progression. The findings are presented and discussed and the conclusion is drawn that a range of benefits were experienced and reported in overwhelming numbers by the participants in the study.
Understanding the innovativeness of information technology products and service providers in an IT cluster in NigeriaSource: South African Journal of Libraries and Information Science 82, pp 36 –52 (2016) http://dx.doi.org/http://dx.doi.org/10.7553/82-1-1598More Less
Every society has social and other systems that encourage and promote, or otherwise, individuals to engage in creative processes and/or support new ideas and experimentation that may result in new products, services or technological processes. This study examined how the most popular innovation variables provide explanation for the capacity of information technology (IT) products and service providers in the Otigba Computer Hardware Cluster in Lagos, Nigeria to devise and harness new strategies of solving IT problems. The study also investigated the respondents' capacity to acquire, assimilate, transform and use knowledge, and the relationship between these capacities and their innovativeness. Data were collected from 273 respondents with the aid of a questionnaire and an in-depth interview schedule. The study confirms the importance of stronger networking for transfer of knowledge by showing that the respondents' interaction with knowledge sources has strong relationship with their capacity to innovate, acquire, understand and use knowledge. However, innovativeness among the operators in the cluster is not necessarily a function of the traditional innovation variables of absorptive, acquisition, transformation, exploitation and other capacities. The capacity to transform knowledge into applications has a significant effect on the capacity of the operators to introduce new ideas, processes and techniques. Findings from the interviews reveal that the information technology products and service providers are able to devise new ways of solving old and new IT problems, especially as they relate to computer hardware. Research on innovativeness among operators in this cluster must seek explanation from local circumstances in addition to the popular recognised variables.
Source: South African Journal of Libraries and Information Science 82, pp 53 –61 (2016) http://dx.doi.org/http://dx.doi.org/10.7553/82-1-1596More Less
In the knowledge economy, knowledge is channelled in new ways which brings about changes to the structure and function of an organisation. Organisations such as academic libraries often introduce innovations in delivery of information services to clients which entail the use of information and communication technology. Current growth in technological applications is enabling academic libraries to change the way they deliver services to clients. Technological applications continuously redefine how academic library collections are used. This article investigates how change in terms of technology is managed in a decentralised academic library in a higher education institution of South Africa. The study was placed within a qualitative research paradigm. A case study design presented the research providing the opportunity to analyse the perception and experience of participants and ensured that real life events were investigated. Semi-structured individual interviews were used to collect data. The most significant finding of this study is the emphasis on the importance of change management in academic libraries and the need for effective communication in order to achieve low resistance to change from academic library staff.
Embedded librarianship and Blackboard usage to manage knowledge and support blended learning at a South African university of technologySource: South African Journal of Libraries and Information Science 82, pp 62 –74 (2016) http://dx.doi.org/http://dx.doi.org/10.7553/82-1-1592More Less
The purpose of this study was to investigate how Cape Peninsula University of Technology (CPUT) Libraries can contribute to knowledge management processes using the Learning Management System, Blackboard, by embedding the librarian in the learning environment to support blended learning. Structured interviews were conducted at CPUT with eight lecturers involved in the Extended Curriculum Programme (ECP) in Faculty A and with one Faculty A librarian. One of the main findings indicated that lecturers use various teaching methods to support ECP students. Knowledge sharing between lecturers and the librarian mainly takes place during meetings and via email, but not via Blackboard. Training on Blackboard and current awareness of features such as Blackboard Collaborate are needed. Departments within Faculty A considered working together with the faculty librarian to support ECP students essential; they found it beneficial, important and very useful. Departments perceived Blackboard as a communication platform as well as a useful teaching tool. Both positive and negative experiences were shared about the use of Blackboard in the ECP. Although lecturers and the librarian thought that Blackboard improved student learning, both were aware of other means of reaching the students online such as Facebook or Google. Overall, there is a good working relationship between lecturers and the librarian with regard to supporting ECP students. It is therefore important that parties seeking collaboration should create an appropriate platform for interaction. One of the limitations of the study is that it excludes the student experience of using the online learning environment at CPUT. The study could inform CPUT Libraries and the university community regarding improving knowledge management practices.