n Journal of Public Administration - Editorial
|© Publisher:||South African Association of Public Administration and Management (SAAPAM)|
|Journal||Journal of Public Administration|
|Publication Date||Jun 2004|
|Pages||253 - 254|
South African public administration has experienced major changes during the past decade. All inhabitants can now demand services irrespective of their social or financial status. Everyone is equal before the law. The public institutions appoint personnel in accordance with internationally accepted practices. One such piece of legislation that compels employers to be objective in their selection of candidates for appointment is inter alia the Employment Equity Act, 1998 (Act 55 of 1998). The Constitution of the Republic of South Africa, 1996 (Act 108 of 1996) states unambiguously that democracy and non-discrimination are cornerstones for the new public sector. This applies equally to the public employees in all three spheres of government as to the clients of public services. The question that needs to be addressed, is whether the administrative system honours the government's vision and policies? The news media often report cases of corruption, malpractices, theft, inefficiency and non-delivery of services. Government has introduced various incentives to promote training and incentives to improve service delivery. The question should again be asked : why does service delivery not improve?
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